Customer Testimonials
Great service, helped get me the car I was interested in. Absolutely love my vehicle upgrade.
Best experience ever while purchasing a used Silverado 2500 diesel truck. Sam was an excellent sales person. He didn't pressure me and was very honest, transparent, professional, and great to work with. He immediately responded to all my questions over text messaging and sent me photos of the truck within minutes of me asking about it. The sales manager, Luke worked with his GM, Jason over the phone while Jason was out of town on a business trip. They gave me one heck of a deal. Nobody else in a 100 mile radius wanted to work on the price of similar ...
Kaleb and Sam ensured that I had a smooth process buying my CPO Mazda CX-5! It was exactly what I was looking for and made the 2+ hour drive from Alabama worth it. Kaleb responded immediately to my online request and we had the deal done in a few hours.
Did a great job finding the vehicle I wanted. Arranged delivery from another dealership. Worked to make sure the special financing terms were available rather than waiting to see if the special promotion would be continued. Zero percent financing made the deal. Good experience all around.
I recently bought my first car, and Kadeejah as well as the management made my first car buying experience amazing!! They were very professional but extremely fun to work with! Definitely recommend asking for Kadeejah if you’re looking to buy!
The sales staff was professional and not excessively pushy, as well as extremely helpful as they navigated me through their existing stock in a friendly manner. The vehicle I purchased fits my needs perfectly. A few weeks after purchasing my CX-5, I ran over a nail on a city road. The service department squeezed me in the very next day and repaired the problem quickly and painlessly. Of course, this is the experience I've always gotten at Mazda of FWB's Service Department and is probably the number one reason I chose to purchase my vehicle there.
Was having a rear brake problem. I went to the parts department and talked to Donnie. He immediately recognized my problem, sold me the correct part and a few hours later my car was good as new I highly recommend mazda FWB.
Their customer service is impeccable. The the team provides me a video that shows any needed maintenance on my vehicle and they have more packages that save me money compared to other dealer services
Easy to make an appointment. Fast easy check-in Comfortable,clean waiting area Really like the videos, so I get a visual on what’s going on with my car. Car work was done in a timely manner.
up to date ...timely information about progress of my car. Excellent customer service.
This is my second purchase from Mazda of FWB. Thank you Rob, Oliver, and Barry!
Mr. Rob Celano did an amazing job! He listened to what I really wanted and we were able to make it happen! So happy I came in. They all took really good care of me.
Friendly people and awesome service
I bought my first Mazda on Tuesday. My sales person, Anthony, was exceptional. He called the morning of my appointment to confirm, had the vehicle ready when I arrived, the test drive was great, he explained all the features and how to use them. He helped set up the car and merge the app, seamless transition to the finance department, even introduced me to one of the service managers. He was knowledgeable, professional, patient and personable. My entire car buying experience was so easy. I give both Anthony & Mazda a 10 out of 10. Highly recommend.
I bought my very first Mazda from this dealership and the process couldn't have been easier. Anthony Hall was very knowledgable and personable. He had the car waiting for me when I got there, he navigated me through all the steps of the car buying process from calling to confirm my appointment to the moment I drove off the lot. He even had me meet the service department - just to say hi. He's the prime example of a dedicated and exceptional salesperson. Additionally the entire staff were very welcoming and helpful. I'm extremely happy with my ...
Whenever I’m in Fort Walton Beach and need maintenance done on my Mazda3 I always bring it to the service department and they have never let me down!!! Excellent service department with helpful and knowledgeable staff! Highly recommend!
Rob Delano was very nice friendly salesman. He was very knowledgeable about the car and how to operate all the tech workings in the car and all the safety features. we were made to feel very at home and comfortable. I did not feel like I was being held hostage like I have in previous experiances of buying a new car. I give Rob 10's across the board.
Good quick service. Friendly attitude.
Excellent customer service.
Anthony Hall was very knowledgeable and professional. He made the car sale a very positive, enjoyable experience. Ask for Anthony - he is wonderful! You'll be very pleased with his service! Steve Shaw also worked on our transaction. Steve made our visit very smooth and pleasant. Mazda of Fort Walton Beach truly cares about their customers!
Anthony Hall was very knowledgeable and professional. He made the car sale a very positive, enjoyable experience. Ask for Anthony - he is wonderful! You'll be very pleased with his service! Steve Shaw also worked on our transaction. Steve made our visit very smooth and pleasant. Mazda of Fort Walton Beach truly cares about their customers!
Mazda of Fort Walton Beach is awesome. I had a great buying experience. The service department goes above and beyond to make sure my Mazda has the maintenance and parts it needs. I would highly recommended this location as a buying and maintaining location for anyone.
Great service Rachel is 1st rate, keeping you informed throughout the Service process.
I took my MX5 in for a regular service. Rachel was awesome and got me all checked in and I quickly received the video of the assessment of my car. The service was done quickly while I waited. I was a little surprised that my car wasn’t washed during the service, Mazda may not do that. I didn’t go back and check the list of services provided during the 10k service.
Great experience! Friendly and casual. The staff listens and helps find solutions that are beneficial to the dealership and buyer. Highly recommend
This is the 2nd time I have bought a vehicle from Mazda Fort Walton Beach, "Max" and Pat are some of the nicest people I know, they worked hard to get to my payment price and thanks to them, I now have a 2022 CX 30.
I have always been happy with the service received from this bunch-feel like they take care of my car and they always take care of me😀
My wife and I were in the area on vacation when our car shut down. We had to have it towed to them and we were without a vehicle.They quickly diagnosed the problem and fixed it. Did not charge the diagnostic fee. Could not have been nicer or quicker.
The most professional dealership I've had the pleasure to visit. The facility and staff were wonderful and the sales process was about as easy and stress free as I've ever experienced and I have bought a few cars in my day, The reason we stopped was to find my daughter a car to replace the one that was totaled. I say with high confidence that Mazda saved my daughter from an otherwise fatal or serious injury because of the car's awesome safety features and construction. She literally walked away from the crash and we walked into Mazda ...
I purchased my second SUV at this Mazda dealership and can say that working with Marena Stepfanic and the staff there made the trade and purchase seamless. They answered all my questions and concerns in a timely and knowledgeable manner and actually listened to what I wanted.
Beat car buying experience I have had in 30 years! Answered my questions, knew the car inside and out! A pleasure doing business there! Great people. Anthony Hall was exceptional, professional, honest.
Mazda of Fort Walton Beach never disappoints, their service is always on schedule and the staff is courteous and polite.
Super friendly environment. They show concern for your needs and accommodate to situations. Very nice facility that is open and comfortable for car buying and regular maintenance.
These folks at Ft.Walton bch.Mazda are really great to work with finding and filling your needs for the right vehicle to get you in. Thanks everyone.
I made an email submission for a CX-30 and got a very quick callback from Marena, by the end of the day I drove off the lot with a new CX-5. Marena and the service was above & beyond. This was the best car buying experience in my 62 years on earth !!!!!! THANK YOU.
Love our mazda and we felt comfortable right away.. Great ambiance the staff are lovely specially to marena such an angel went above and beyond to help us. Definitely will recommend this dealership.
Anthony & Marena were wonderful. Marena called me within 5 minutes of me submitting interest in one of their Mazda CX-5's. From the second I arrived at the dealership, to the second I left in my brand new car, I cannot rave enough about the top tier service that I received. I never, during any part of the process, felt pressured or hassled. Both and Anthony and Marena were more than willing to work with me, to make sure that I was able to drive home in my new car. Marena assisted me with occupying my toddler to optimize my ...
Anthony & Marena were wonderful. Marena called me within 5 minutes of me submitting interest in one of their Mazda CX-5's. From the second I arrived at the dealership, to the second I left in my brand new car, I cannot rave enough about the top tier service that I received. I never, during any part of the process, felt pressured or hassled. Both and Anthony and Marena were more than willing to work with me, to make sure that I was able to drive home in my new car. Marena assisted me with occupying my toddler to optimize my ...
I would have left a 5 Star review a few days ago but I couldn't stop driving my new car long enough to write one! Thank you Mazda FWB!!! Pat and the other gentlemen that took care of me are nothing short of the Best on the Emerald Coast! Today is Day 5....whether I have walked out of my front door and see her or I think about her....Still Smiling! ❣️ #Miatalifer
Front desk( Rachel) went above & beyond. The communication from the back was Awesome 👌 I am still driving my 2007 CX9 with 186,000 miles on it. For the last 10 years this Ft Walton has kept me running.
Marena and Anthony have been the absolute best. We just traded in our 2018 cx5 lease and leased another 2021 cx5! Very thankful for all their assistance! Marena made us feel at home from the moment we walked in the door. Couldn’t be happier!! Thank you madza FWB! - Sarah/Josh
Love Mazda of Fort Walton Beach
Mazda of Fort Walton Beach is a A+++ Dealership! Everyone is polite, knowledgeable, and extremely accommodating! My salesman Pat was professional and extremely accommodating! Steve in Finance could not have been more helpful. He explained every step in the financial process and truly worked on my behalf! Jay in Service is awesome! He thoroughly explained everything technical with patience and kindness! This is my second Mazda from this dealership and I would not go anywhere else! Not only is my Mazda CX-5 an outstanding vehicle... the service I received from everyone made it an satisfying experience!!
Fast services, very knowledgeable, great customer service. Strongly recommend.
Second time there this year for a new Mazda! Outstanding service all the way!!! Thank you!
Anthony Hall was exceptional with helping me lease my new, beautiful Mazda 3 sedan. He is patient, kind, respectful and extraordinarily knowledgeable and a true pleasure to work with to find just the right vehicle to meet your needs. Steve Shaw had all my paperwork completed and ready for signature when I arrived. We had already gone over the financial info over the phone. Steve made the process a smooth, stress free experience. Thank you Mazda of FWB!!!
The FT. Walton Dealership was very interested in helping me with a new Mazda 6. I got the car, color and trade in allowance l wanted. Thank you everyone.
It all started with the phone call from Marena when I made a email submission asking about the Mazda CX-30. They made us feel very comfortable. Anthony followed it up with his knowledge about the details of the car. My daughter now has a dependable and very beautiful car that she is proud of. Her mother and I now are stress free with her long drive back to college knowing she is very safe. Thank you all. We will NEVER forget how much you helped.
I was worried that I was making a mistake. I couldnt have been more wrong. I adore my new cx 5. I did my research and chose Ft Walton Mazda. What a wonderful experience. Everyone was kind, courteous and knowledgable. All my apprehension melted away. Never once did I feel like I was being rushed. All questions were calmly answered. If you have a choice, go to Ft Walton Mazda and ask for Anthony Hall.
Purchased a 2020 Mazda CX-5 on Saturday and absolutely loved it! Everyone there was super friendly and made the buying process go smoothly! Marena (I think that’s how she spells it sorry) was so nice to work with. Ronald and all the others involved were a pleasure to deal with. We will definitely be coming back to buy our future cars!
Can not of been happier with Mazda of Fort Walton Beach ... They made my first car purchase so easy and Stress free ! Thank you Anthony Hall
My husband and I had a stress-free experience buying a new Mazda from this dealership. We worked with Michael and Anthony Hall They were both friendly, professional, knowledgeable, and no pressure. We highly recommend this dealership
Very friendly sales personnel. Explained everything clearly with no rush.
It didn't take but a moment when Pat Leak, came out the door to size him up as "one of the good guys." That was a correct impression. Pat went out of his way to help up pick out my wife's birthday present.He had ready answers to all our questions while making us feel welcome and appreciated. The showroom was impeccable and well organized. Every staff member we met was friendly and professional with Pat leading the way.
Front desk employees were very nice. Service was fast. Waiting area clean and comfortable...even had a few snacks and drinks available..
I was so pleased with the attention I received in purchasing my CX9. I LOVE these SUV’s. Anthony was so patient with me in my questions of the CX9 with the updated features & options compared to my 2016 CX9. See Anthony for a vehicle, he is super & so helpful!! Mazda is great with the ride, handling & comfortability. So hard to beat this vehicle!! Love my CX9!!
I checked in Friday to look at the Mazda CX-5. Anthony was friendly, helpful, and knowledgeable. He was able to find one in my preferred color. The paperwork process was simple and easy. Drove home today with Blue!
My sales person Anthony Hall was knowledgeable, courteous and spent time explaining the various features of my CX-5
The team was great to work with and very helpful. I would definitely recommend Mazda of Fort Walton Beach for your next purchase.
Very Professional and did my service work within an hour. And a Courtesy Car wash.I receive a Coupon from Mazda and saved 25% off my Bill. Very Friendly Staff. Would Highly Recommend.
Great experience! Thank you for everything.
Easy to do business with ❤️
The entire service team is always very nice and respectful!
Friendly and hard-working honest people. I recommend Mazda for any automobile purchases and service.
Stopped in to look at a used Camaro ZL1. Was one of the easiest and lest stressful car buying experiences ever. From looking, driving to signing there was zero stress and no pressure. Very honest and straightforward at every step. Couldn't be happier with the whole transaction.
My salesman, Pat Leak, was excellent. He helped me find the car I wanted even though it was 300mi away and arranged shipment and delivery to me in 2 days. I consider myself a difficult customer but he kept me happy and got the deal I wanted. The sales manager and general manager were "hands on" to help get me my "dream car" (a red Miata convertible with all the whistles and bells). Thanks to all for their support.
We had a great time with Anthony Hall at Mazda. My husband wanted me to get a new vehicle and I had my mind set on a particular one till I was surrounded by so many. I ended up driving 2 different kinds. A CX5 & a Mazda 6. I just wasn’t feeling a SUV although it drove great. We bought the Mazda 6. I LOVE IT. I had the windows tinted yesterday!
Everyone at the dealership was fantastic! The general manager Michael Hall and one of the salesmen Anthony were the ones who helped my husband and I. They were absolutely fantastic and very attentive. We were beyond pleased with our new car and the price. I'd recommend this dealership to anyone looking to get an honest price for a new car.
I was very pleased with Latoya and her manager Ronald Maxwell worked so hard to get me in a vehicle I absolutely love! Excellent choice if your in the market for a new or used vehicle
So pleased with my experience at Mazda of Fort Walton. The staff and general manager were very friendly and accommodating from the moment I walked in. My salesman, Anthony, made my car buying experience easy and stress-free. He was knowledgeable with all the features on my new car and answered any questions I had about how to use them. Keith in finance took the time to explain every piece of paperwork before I signed. Everyone was very nice and helpful. I had a great experience and I would recommend Mazda of FWB to anyone!
So pleased with my experience at Mazda of Fort Walton. The staff and general manager were very friendly and accommodating from the moment I walked in. My salesman, Anthony, made my car buying experience easy and stress-free. He was knowledgeable with all the features on my new car and answered any questions I had about how to use them. Keith in finance took the time to explain every piece of paperwork before I signed. Everyone was very nice and helpful. I had a great experience and I would recommend Mazda of FWB to anyone!
I was very happy with my car buying experience. The salesman Anthony Hall was super nice and very knowledgeable on the products. He went the extra mile to make sure I had all the information needed to make my decision. Keith in finance was also a nice guy. He took the time to go over the paperwork and was happy to answer all of my finance questions. I have had multiple Mazda’s in the past and they have always been great cars with no issues. Currently loving my 2020 CX-9 thanks to Mazda FWB
I was very happy with my car buying experience. The salesman Anthony Hall was super nice and very knowledgeable on the products. He went the extra mile to make sure I had all the information needed to make my decision. Keith in finance was also a nice guy. He took the time to go over the paperwork and was happy to answer all of my finance questions. I have had multiple Mazda’s in the past and they have always been great cars with no issues. Currently loving my 2020 CX-9 thanks to Mazda FWB
My family went to the Mazda of Fort Walton Beach after being treated badly at the Mazda dealership in Pensacola to find the most friendly salesperson and manager . Great place to do business with plenty of selection! Thanks for the great experience!
While few people actually "enjoy" the whole vehicle purchase process, my experience at Mazda FWB was just unbeatable. There was no push towards the "new and top of the line trim" vehicle but a genuine concern to help me find what I was looking for. Anthony met us outside with a smile, patience and professionalism as well as responsiveness and humor. I was set on looking at 3 models with fuel economy, safety features and the overall ratings being important to me! This one touts 25city/31hwy! The handling of this 2.5L engine had more power that ...
The wife and I enjoyed working with the team from FWB Mazda. We found them to be incredibly nice, responsive, and patient. We test drove a few vehicles and they never hurried us or tried to turn fact finding visits into quasi-hostage situations. The lounge/waiting area was very nice and I was able to watch football, use the free wifi, and drink a free diet coke while waiting while they pulled up quotes and other information. No games with pricing that we could see. Their quotes were competitive and they didn't hesitate to print out and run through ...
These guys took great care of me and my vehicle! They were very informative and had my vehicle back to me and running better than it ever has in no time. Come here if you want a fast honest experience!
I highly recommend these guys! I brought my son's truck in for a repair with no idea what was wrong with it. The mechanics did a very thorough inspection for all possible issues and identified not only the issue that was keeping the vehicle from starting but issues that would keep us from bringing the vehicle back for another repair in a short period of time, all while keeping the cost as low as possible. Another satisfied customer!
To say I love Mazda is an understatement! I have bought my other 3 Mazdas from Mazda of Fort Walton Beach and like the other previous purchases , working with the team of Mazda FWB is always a pleasant experience. PK is awesome to deal with, he is easygoing and very laid back, not pushy like most sales car agents I have had to deal with from other dealerships. Yes, I did consider other brand of vehicles, but somehow the Mazda girl in me persevered and here I am with my 4th Mazda in 12 years!. My CX5 got totaled and I wasn'...
I don't usually write reviews, but my recent experience at Mazda of FWB inspired me to let others like you know that there is a dealership out there that actually KNOWS how to make the car buying experience pleasurable! I have NEVER experienced such a professional and caring sales staff from a dealership! THIS is what the car buying experience SHOULD BE ! My salesman, PK , let me test drive the different models to see which one best met my needs and still fit into my strict budget. I am not an impulse buyer by any means, so PK's ...
PK made my first solo car buying experience a breeze! Got the car I wanted for a great price with everything I asked for and then some! This is my second Mazda3 with the FWB team. Had all my maintence work done here with the first one and will continue to with my new one. Thanks again for another excellent experience!
Great customer service and professionalism. Everyone was welcoming and ensured that we felt comfortable in our SUV purchase. Awesome job...and thank you all. The road trip from Cocoa was so worth it.
Mr. Davis. Thank you for taking my call and working through Mom's service needs with me. You are a true, southern gentleman!.
I hate buying a car! Of course we all do. Dealers are pushy and always want to scam us! So we think. Not these guys! My sales person PK was kind and easy going . We had a misunderstanding but the general manager Khann Vun came out and made it right without any extra cost. They worked with me got me the color car I wanted with all the bells and whistles and at an excellent and I mean excellent price!! One of the nicest dealerships I have ever had the pleasure to work with.!! Oh I bought Mazda cx-5 Touring. ...
The Service Department at Fort Walton Beach Mazda is exceptional! CJ and Nate are awesome and will take care of all your service needs! This is the absolute BEST service department around! VIP service! Thank you!
We were car shopping all day with little luck, Latoya greeted us as we walked up to the building (the first time we didn’t have ask for help all day) and was able to show us every car they had that fit our needs. She stayed with us every step of the way and gave us the answers we needed.
We spent 100+ hours of shopping for a low mileage used SUV, couldn't believe the prices or honesty. Service was amazing, we were offered coffee, soda, or water. They patiently showed us SUV after SUV after SUV, we came back 3 times after shopping all over fwb, Crestview, niceville, and Destin. We ended up in the beat most amazing vehicle and at a price I probably couldn't get private party, much less dealer serviced and cleaned. I won't hesitate to refer friends, family, and anyone who asks. You won't find better than Joe X and his team.
Quick and professional service. Staff are sensitive to client's needs and preferences. They are knowledgeable and helpful. Although they are required to push "extras," you still get the best rate regardless if you opt in for the extras or not.
Great customer service. Very quick service. All employees were very friendly and respectful and helped with any questions that I had asked. Great first experience at Mazda as far as getting service done on my new vehicle.
easy to do business with. better than fair trade on old vehicle. invited to lunch during session. mike smith great to deal with, very good personality. will recommend this dealership to everyone.
The service department is staffed by highly competent and proficient staff and the service desk and at the technician level. Great people and friendly. Willing to take the time and look at the problem.
From start to finish our first service apt. at Quality Mazda was excellent! We will recommend to our friends. Your service was quick and answered all our questions.
As soon as you walk in the door they make you feel like family. Great atmosphere and friendly service. They are professional and priced well. Nathan explains all work that was performed and is very courteous.
Nathan did an outstanding job, as usual, in getting me in & out quickly for a tire pressure light. All done in less than an hour on an extremely busy Monday morning. We've bought 5 cars from Quality Imports over the years and definitely recommend them to buy from or have your vehicle serviced at this excellent dealership.
Everything seem to be fine but a few hours after getting my car the engine light came on again.they.said.the.problem.was fixed when I pick up the car.
I went car shopping for my grandson's first car and was really dreading it as I'm not a lover of car salesmen we went to Quality Imports first to look at a car I saw on line we spoke to Rick who never pushed just ask if we had questions left there went to someone else and felt as if we were being pushed to make a decision so we left there and went back to see Rick at Quality Imports and couldn't make up our minds on two different cars there Rick and Scott never pushed ...
Everything went as promised, couldn't ask for more friendly & professional place to do buisness. Many dealships in the past have performed an alighnment when one was not necessary or tried to sell me services that were not needed, not at Quality. Thanks again, Michael
Excellent service Rick was on top of what I wanted found it for me and even went and picked it up so I could drive it home the same day. Can't say enough I love my CX-5.
My car needed oil change plus tire rotation, and overall check up. I'm very happy with your customer service and friendly atmosphere. There may be other places to go for such maintenance on my car, but I trust Quality Imports and will continue to be a customer of this business.
Mr. PK was a great salesman. Very knowledgeable about the cars. The detail team maybe could have done a little better but overall a great buying experience.